IT & ITeS

  • IT & ITeS Enabled Solutions
  • Software Design & Development
  • Mobile Application Development
  • Ground Level Data Collection
  • GIS Based Tagging Fencing & Other Services
  • Digitization Of Old & New Documents & Documents
  • Managements Systems

Media

  • Campaigning Concept Creation
  • Scratch Level Campaigning Design
  • for Electronic Print / Social Media
  • Documents Production

SMC is your one stop partner where you can outsource all your support services with complete peace of mind about quality and reliability. SMC Software Solution's strength lies in understanding the client's business processes, culture, vision and goals across the industry segments and offering client oriented solutions which are highly reliable, creating customer comfort. Our team is committed to provide ITServices with:

Quality | Technology | Innovation

  • OurServices Include
  • ITServices
  • Project Management
  • Consultancy
  • Outsourcing
  • Education / Training

ITServices

IT has high potential in terms of employment and revenue generation. The IT manufacturing sector is growing at an average rate of 28-30% annually over the past decade. Software industry continues to contribute a major portion of Indian IT industry's revenues. According to the IT vision of Govt. of India, the expected level of this by the end of year 2007-08 is expected to reach US$ 50 billion. With the dedicated and adroit employees at SMC, it has been adept in assisting the growth of the nation in the field of Information Technology. SMC with its vision of quality and innovation has been successful in catering the needs of those who seek our assistance in following areas of ITenabled services

  1. Software Solutions
  2. Web Solutions
  3. Graphic & Multimedia Solutions
  4. Networking Solutions
  5. Quality Assurance & Testing
  6. Application Maintenance & Support
  7. Turnkey Solutions
  8. Offshore development

We offer:

1. Application Development

  • Interactive Application Development
  • Custom Application Development/ Maintenance
  • MIS and ERPSolutions & Support

2. Re-engineering

Web Solutions

SMC provides web solutions & services to help customer reach to a wider customer base. The web is a new and different medium for communication and requires a different viewpoint and skill set to use it in the most effective way. You need web consulting to get more return on your investment in your web site. We can help you get the most effective solution through:

Website Development

Web Multimedia

Intranet Development

Web Promotion

Web hosting<

E-commerce

Application Maintenance & Support

We have years of experience in executing maintenance projects. Our team of experienced consultants has been successfully managing maintenance projects of local clients as well as offshore ones. The quality of product deployment, training and support has everything to do with customer success and satisfaction. We offer annual maintenance plans 1which are tailor-made as per the client's requirement. If required we depute technical team which works at the client site for the system execution or support as per requirement. Our clientele includes Government organizations as well.We ensure maximum return on investment to the customer as we provide complete offsite telephone support in the form of consultations, assistance and advice on the use and maintenance of the Licensed Software. Our experts' providing technical assistance and advice for problem diagnosis and resolution, have gained us admirer world over. We also offer on-site service calls to Customer's facility. In such cases, our consulting charges are subject to service hour charge, plus reasonable travel and out-of-pocket expenses.

Turnkey Solutions

SMC Software Solutions takes up projects under this service for a fixed price and takes all responsibility of execution and project management. These solutions are ideally suited for projects that are fairly well specified and require well-defined interfacing with the client. We have developed a number of products and MIS applications for its clients in this service. SMC Software Solution's mature software development processes, combined with excellent infrastructure have significantly increased the “on-time and on budget” delivery of software in the offshore mode. We use a highly effective IMPACTMethodology for offshore and distributed software development.

Project Management Introduction

The aim of SMC's Project Management Service is to meet all contractual commitments and thereby meet and possibly exceed the customer's expectations. SMC's Project Management Service covers all phases from project preparation and execution through transfer to the care phase, and closure of the project. The deliverable of SMC's Project Management Service is:
  • Upfront investment and professionally managed project start-up.
  • Highest caliber technical management.
  • Accurate and transparent project control and reporting.
  • Solid service supplier management.
  • Systematic project and quality management.
  • Project communication management with regular meetings and collaborative tools.
  • Health and safety management matching SMC's guidelines and local legislation.

Project preparation and start-up

The conditions for successful project are created prior to actual deployment. Therefore SMC invests extra resources in the project preparation and start-up phases. The SMC's project preparation phase includes the following activities:

  • Project manager nomination and a detailed project plan for the customer project, including complementary plans (if any).
  • Planning and implementation guidelines.
  • SMC's resource evaluation and planning.
  • Contract preparation with subcontractors.
  • Risk management.

Project Resource Management

Project Management Organization model

Handover and acceptance co-ordination.

This includes the interface with the customer and coordinating final deliverable handover meetings, information and document transfers. It covers the software installation and commissioning and acceptance from the customer.

Project reporting and meetings.

SMC's project team will facilitate bi-weekly (or as agreed) project meetings with the customer, where the project progress, quality, risks, changes and so on are reported to the customer.

Technical Management Introduction

SMC's approach to the successful integration and launch of complex software utilities is based on a stable pool of highly trained software engineers and a dedicated technical manager. This team is equipped with all the key core skills and the support to see to it that agreed objectives are met in a punctual, effective, and co-operative manner.

Technical management organization Technical Management Responsibility Areas Implementation management

  • The technical manager is responsible for planning and managing the application implementation.
  • The technical manager leads the implementation planning, plus the commissioning and integration work to obtain customer acceptance of the application elements.

System acceptance testing

  • Definition of all acceptance processes, procedures, criteria, and system acceptance test plans that are in line with the terms and conditions of the contract with the customer.
  • Tracking and monitoring of acceptance progress, clarification of any open issues, and the definition of action plans needed to have a pro-active approach to avoid delays in acceptance.
  • Monitoring of key performance metrics and fault resolution with the customer to make sure that business needs are met and that quality of service is maintained as agreed.

Fault management

  • Support for application modules integration. If problems are encountered at integration, the technical management team takes the lead in troubleshooting and fault resolution activities until all faults are identified and the module is successfully integrated.
  • Impact analysis to determine the extent of the fault. In some cases the outcome of a failure report may be a software correction.
  • Fault management is supported by SMC's customer care organization.

Configuration management

Management of customer software release upgrades and updates, as well as maintaining a reference list with required software/hardware levels and parameters as agreed with customer.

Verification Process Project Planning:

During a kick-off and consequent planning meetings with the customer following topics are agreed:

  • Non-disclosure agreements (NDA)
  • Technical scope
  • Processes and documentation
  • Share of responsibilities
  • Schedule
  • Reporting

Scope definition and test case planning:

In this phase the test case list together with required tools and test equipment, test configuration and other prerequisites will be defined. Prior to start of the testing activities all involved parties will review the processes, test cases, and schedule, and explicitly agree and commit to the test plan.

Test Execution and reporting:

The test is coordinated effort of the customer and SMC, in order to complete the tests, identify problems, and propose solutions for them. Test execution of the test cases is done at the SMC's testing center. Results for every test case are agreed between the parties as successful, not successful, failed or blocked in accordance to rules and recommendations. Possible faults will be reported through the fault report procedure. If a solution is available, re-testing will take place to complete the testing session. If compatibility problems are found, they will be addressed to a technical workgroup composed of R&D experts, specification experts and testers. After the test plan is executed, a final verification test report with an action plan and recommendations will be prepared summarizing the test results and 1identified faults.

Consultancy

Consulting is the integrated part of our services with expertise in custom programming, client-server database design and implementation, and web development. We specialize in designing and implementing cost-effective, creative information solutions to complex business problems. We have provided are services to finance institutions, health care sector, government sector and manufacturing environment. We pay full attention to customers, doesn't matter theirs is Five page web site or fully fledged ERP to be designed. And we take proud in the fact that1customers right from the inception have continuously added to our friends list. Most of our customers are brought to us through our satisfied users. Our vast pool of technically qualified and managerial manpower is well supported by excellent infrastructure and knowledge management facilities to deliver the client time bound, qualitative and cost effective solution meeting the global standards.

Outsourcing

When your business is running twenty-four seven to come up with innovative means to maximize its potential, outsourcing isn't just an option it is a necessity. Today, efficient business process outsourcing has become the lever to unload your organization of resource-consuming procedures and controllable costs. Everyone works towards allowing your organization a stronger focus on core business areas. SMC not only provides industry-specific solutions but also deputes personnel to organizations with technical skills to manage back office transaction processing. Viewing it from clients' perspective this cuts off cost on acquiring and maintaining technical staff and enables them focus on their core competencies. The key element of services delivery is an integrated approach towards providing increasing value over the entire course of our client relationships.

Data Entry

Our advanced staff of data professionals can prepare your data for you on the media of choice. We can email daily, weekly, or at the end of the job or simply send a CD-Rom or DATtape with your final data.

Data Processing and Data Conversion

The organization has experience in processing large volumes of data required by major corporate and government organizations. SMC also offers commercial data processing services, which are time critical and mission critical for its customers. It plans, tracks and executes whatever it takes to meet the delivery schedules and quality requirements. Choose SMC for outsourcing data processing services as it: it improves your productivity, improves your effectiveness of process, improves your service levels, offers high level of customer service and lowers your costs. SMC also provides total solutions Data conversion space.

Graphic & Multimedia Solutions

Each Client is different with his own ideology and vision, so should be his designs. Having done more than 200 design solutions, we lend our services for: Logos, Brochures, Advertisements, Corporate Profile Presentation, Product Catalogue, Training/ Tutorials Presentation, 2D-3D Animation and Walkthrough.

Networking Solutions

SMC Software Solutions can network your computers together by peer-topeer or using a server-based network and connect you to the Internet. We will help you secure a domain name, locate an Internet service provider, and configure your network for T1-T3, Dialup, DSL, Cable or connection sharing. We can establish remote access setups, which will help an 7employee, stay in touch with the workplace, irrespective of the geographical location.

We offer following networking services:

  • Preparation of Network Architecture (Network protocol, Backbone at twisted wire, cable or optical fiber, Net topology, Hub/Switches, Conceptual Diagram etc).
  • LAN/ WAN set-up
  • Corporate Intranets
  • Network Administration.
  • Windows NT/ Novell Netware/ UNIX/ Linux Server support.
  • IIS Support and ORACLE/ SQLServer administration

Quality Assurance & Testing

All the software solutions developed undergo following cycle of testing:

Requirements Analysis:

Testing begins in the requirements phase of the software development life cycle.

Design Analysis:

During the design phase, testers work with developers in determining what aspects of a design are testable and under what parameter those tests work.

Test Planning:

Test Strategy, Test Plan(s), and Test Bed creation.

Test Development:

Test Procedures, Test Scenarios, and Test Cases & Test Scripts to use in testing software.

Test Execution:

Testers execute the software based on the plans and tests and report any errors found to the development team.

Test Reporting:

Once testing is completed, testers generate metrics and make final reports on their test effort and whether or not the software tested is ready for release.

Retesting the Defects

In this cycle applications are passed through following levels o ftesting:

  • Component testing tests the minimal software item that can be tested.
  • Component integration testing exposes defects in the interfaces and interaction between integrated components.
  • System testing tests an integrated system to verify that it meets its requirements.
  • Acceptance testing allows the end-user or customer to decide whether or not to accept the product.
  • After modifying software, either for a change in functionality or to fix defects, a regression test re-runs previously passed tests on the modified software to ensure that the modifications haven't unintentionally caused a regression of previous functionality